I’m Dr Justine Setchell, one of the partners of GP London W1. I once heard GPs described as navigators, and I thought that was an apt description of what we do. We build relationships with our patients, so we can help them navigate choppy waters if something does crop up.
I enjoy the executive medical service we provide. You’d think it would be very routine, but it offers an opportunity to get into the patient’s psyche and find a way to communicate with them, and when you can make a positive change, it’s gratifying.
I served on the GP committee of the Independent Doctors Federation for several years, and we worked hard to build closer working relationships with NHS practices. As private GPs, it would be practical to automatically access our patients’ records to deliver joined-up care. Certainly, with our Menopause Management service, I see our part as relieving the pressure on the NHS. Our NHS GP colleagues are overstretched, so our role is to devise a treatment programme and perform annual check-ups for our patients, so this doesn’t fall on their NHS GP.
I am an accredited British Menopause Society Specialist, working additionally in a specialist clinic, Hormone Health, alongside colleagues with a wealth of menopause knowledge, which I bring back to the patients in my practice.
Our USP is that we get stuff done. We are incredibly efficient, backed by a great team, and can offer a concierge-level service. But also delivering on promises is vital when someone is stressed about their health.
The beauty of general practice is that you’re learning something new with every patient, which fires my general thirst for knowledge. The day I lose my curiosity is the day I retire.
I also learn from my consultant colleagues all the time – our access to the best specialists in the UK means we’re always kept abreast of the latest developments.
Outside of work, sport is my medicine. I always keep active and love running, cycling, swimming, and playing golf. We’re lucky enough to live in London and make the most of all that it has to offer including the theatre, opera, and exhibitions. Never knowingly not busy – even away from work!
Education & Qualifications
Qualified from St Mary’s Hospital Medical School in 1990
Completed her post-graduate specialist training in General and Emergency Medicine, Obstetrics and Gynaecology and Psychiatry
Trained as GP
Obtained the diploma of the Royal College of Obstetricians and Gynaecologists (DRCOG)
Qualified in Occupational Health Medicine (DipOccMed)
Gained the British Menopause Society’s Advanced Certificate in the Principles and Practice of Menopause Care
Past Experience
Was a school medical officer for 10 years at a girls independent day school, gaining valuable experience in managing the issues faced by teenagers today
Was the Occupational Health Physician for John Lewis Oxford Street between 2008 and 2017
Other Roles & Memberships
Works as a Specialist in Mr Nick Panay’s clinic, Hormone Health, in Harley Street
Dr Setchell is an active member of the Independent Doctors Federation and Chelsea Clinical Society, previously sitting on the IDF GP committee
Member of the British Menopause Society – advanced certificate in Menopause Care
